Privacy Policy


Your privacy is very important to us. Please ensure that you have read and understood the following before providing us with any of your personal data. Your continued use of this Site indicates that you agreed to abide by our Terms and Conditions and Privacy Policy.

 

HOW WE COLLECT YOUR PERSONAL DATA

The following data about you may be collected by us when :

  1. You place an order on our Site. Your name, address, e-mail address, telephone number, payment details and the area you are located
  2. You browse the products on our Site
  3. You sign up to receive promotional materials or latest fashion news via e-mail or Whatsapp
  4. You contact our customer service through e-mail, fax or phone call
  5. You interact with us on our Social Media i.e liking or commenting on our postings or direct messaging us
  6. You participate in our contests or surveys on our Social Media
  7. A third party submits your Personal Data to us i.e when purchasing a product to be delivered to you as a gift
  8. You voluntarily submit your Personal Data to us for any reason

You are not compelled to provide your Personal Data to us. However, if you choose not to do so, you may not be able to complete your purchase on our Site.

 

HOW YOUR PERSONAL DATA WILL BE USED

The following are ways in how we may use or disclose your data:

  1. To engage with you on processes regarding return, exchange or refund of product in line with our Return, Refund and Exchange Policies
  2. To respond to your queries sent through our Customer Service e-mail or Whatsapp
  3. To process your payment for order and delivery of your purchase
  4. To send you promotional materials or latest fashion news
  5. To invite you to our Closed-Door-Sales or special promotional events
  6. To process your application for our Club Card and the usage of it for future purchase
  7. To conduct analysis, survey or research
  8. To communicate with you, whether online or offline
  9. To conduct investigation or take action in case of any violation of our T&Cs

 

HOW YOUR PERSONAL DATA WILL BE SHARED

The following are ways in which your personal data may be shared:-

  1. Payment gateways who will process your payment and refund
  2. Logistics companies who will be delivering your order or return
  3. Business partners/vendors in connection to any promotion or event organized by us
  4. With our employees to respond to your queries
  5. In compliance with regulatory requirements or obligations

 

PROTECTION AND SECURITY

  1. We do not sell any of your data to any third parties.
  2. We take reasonable steps to protect and keep your data safe. We are committed to process your data securely. However, no transmission of data over internet is 100% secure and we will not be responsible or be held liable for any loss you may suffer due to unauthorized access be it due to technical or physical breach.
  3. We reserve the right to amend the Privacy Policy from time to time without prior notice. Your continued use of our Site after any changes is subjected to the updated Policy.